Did you know for every 833,300 paper bills generated out of your printer, at least 100 trees are cut? In the hustle and bustle of modern commerce, every aspect of business operations is weighed in for efficiency and cost-effectiveness. Traditional paper bills do not simply cut it anymore. 

For your customers, the traditional paper bills are often a source of frustration and inconvenience.  Paper bills are prone to being misplaced or lost, leading to unnecessary stress and hassle in tracking down crucial payment information in case of returns, exchanges or warranties. Moreover, the practice of relying on paper bills is outdated and extremely out of touch with consumer expectations.

For a retailer like you, the challenges of maintaining physical inventory of bills entails a significant operational burden, requiring dedicated storage space and resources. Additionally, processing returns and exchanges are a pain, since you will need to search for the corresponding bill and verify details manually. Furthermore, the environmental impact of printing and distributing paper bills cannot be overlooked.

Is there a solution?

Yes! Electronic receipts or something even better! Imagine a world where your customers can access bills through a simple text on their smartphone, at the click of a button. Well,  that is exactly what electronic receipts do. We promise to innovate, and thanks to RazorpayBillme, your digital bills can do so much more than a regular electronic receipt!

Introducing RazorpayBillme

 

RazorpayBillme redefines how you send bills and your post-purchase interactions with your customers.

Image: A comparison image displaying a before and after version of RazorpayBillme. A customer/ POS next to a printed receipt, and on the other slide, the customer receives a digital bill on their phone with an ad. If possible we can use McD branding colours. 

RazorpayBillme isn’t just your run-of-the-mill digital billing platform – it is a game-changer for businesses of all shapes and sizes.  RazorpayBillme has a user-friendly interface and robust suite of digital billing, data platform, retention suite and omnichannel CRM. Now your bill isn’t just a bill but a valuable engagement tool that can drive repeat business. 

RazorpayBillme can integrate with any POS system in less than 10 minutes and you can start sending bills directly to your customer’s mobile phones!

Image: Customer’s buying journey before and after RazorpayBillme. 3-4 icons listing out the process, Total -> Collect number -> Generate bill -> payment, highlight NO Post purchase engagement. With RZPBM,  Total and generate bill -> Collect number -> Bill sent. 

RazorpayBillme’s digital bill will help you engage customers post their purchase better, bring down operational costs and prove your brand to be environmentally conscious. The digital bill provides a reason to collect customer contact information at checkout and is an important key to understanding your customer.

Why RazorpayBillme’s digital bill?

 

By leveraging the digital bill, you open up a new avenue to enhance brand recall and leave a lasting impression on your customers. Additionally, the digital bill enables you to cross-sell with enticing personalised offers and promotions directly on the bill. With this information in hand, you can create tailored post-purchase engagement journeys for multiple customer segments, fostering stronger relationships and driving long-term loyalty. More on this later. Send your customers a bill over SMS, Email, WhatsApp or through a web/app notification. 

What does a digital bill look like?


Image of digital bill with parts marked

The digital bill can be customised to depict your brand and speak your brand’s language. Here are some elements that you can include in your brand’s digital bill.

  • Media spaces
  • Digital invoice
  • Surveys
  • Download option
  • Bill skin

Auto-fetch

Using RazorpayBillme’s auto-fetch feature, you can skip collecting your customer’s phone number and directly fetch the number associated with the payment method. This reduces the time taken to process a bill, and makes the whole check out process very efficient.

Now that is not all. RazorpayBillme is not just another digital billing platform. RazorpayBillme helps you improve post-purchase engagement by unlocking key abilities which will change how your business functions. 

Customer data platform

Okay, before you switched to a digital bill, you probably had to deal with a lot of customer data yourself. Well, with RazorpayBillme, you can classify all the data you hold into segments and get powerful insights. These insights will help you grow your business and lead to improved customer retention and repeat orders.

Here’s how.

All your customer data from your websites and offline stores gets aggregated into a single platform. With 50+ detailed attributes, you can define  an unlimited  number of customer segments. Everytime you create a customer segment, our application runs it across all historical and real time data it holds and creates a segment. These segments help you plan out tailored post-purchase engagement activities targeted to customers of that segment.

Image showing our post purchase engagement screen with this text. For heavy spenders -> customers with more than 25 annual visits, M/F, between the ages of 20-45 – > post purchase engagement plan A -> SMS about new sale, exclusive coupons and loyalty rewards

For outliers, and customers who haven’t shopped in over 6 months -> Customers with less than 2 visits in the last 6 months, M/F, between the ages of 20-45 -> post purchase engagement plan B -> Whatsapp text about how we miss them, SMS inviting them back to the store with a discount, email with latest offers and a nudge about their favourite items.

Using the data collected from customers, you can transform how you interact with your customers and work towards improved retention. If you’re wondering how you should go about with the post purchase engagement activities, well, we have your back.

 

 Retention suite and CRM capabilities

A customer’s post purchase experience decides if they return to your store. To make the most of it, you need to lay our clear post-purchase engagement strategies through a multi-channel medium. RazorpayBillme helps you create this journey and automate it, so you don’t have to manually do it. Here’s what’s included.

  • SMS Marketing
  • Email Creator and Marketing
  • WhatsApp Marketing
  • Coupon code generator and distributor
  • Survey Builder and Feedback collection 
  • Auto-Engagement


Well that was a quick overview of everything RazorpayBillme has to offer. Stay tuned to this space for detailed information. Join the digital revolution with RazorpayBillme and say goodbye to paper bills for good! Click here to learn more and start your journey towards a more efficient, sustainable and profitable future